Auto Service FAQ

Questions About Mazda Auto Service & Repair in the Boston Area?

Keeping your Mazda3, Mazda6, or Mazda CX-9 performing at
its best is important. With that in mind, you are going to want to
schedule regular auto service and maintenance. Before you schedule your
appointment, take a look at our frequently asked questions about
service. If you still have questions or concerns about auto service near
Brockton, MA, you are more than welcome to reach out to us!

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Does Prime Mazda – Norwood Offer Pickup & Delivery for Service?

Are you wondering if Prime Mazda – Norwood offers Prime Pickup & Delivery for service? The answer is yes! Now, Mazda3 or Mazda CX-5 can receive an oil change, filter change, or a tire rotation while you practice social distancing. To take advantage of this free service, give our Norwood Mazda service department a call, and we will work out all the details with you. Our Prime Pickup & Delivery services are 100% free of charge for our customers throughout Dedham, Framingham, and Brockton. Once we perform the repairs, we will return your Mazda vehicle to you.

What is Contact Free Service?

You may be wondering what contact-free service means
for Boston drivers. Our team is taking contact-free service seriously.
We are cleaning each car before and after drop-off appointments. In
addition, Prime Mazda – Norwood continues to follow the CDC sanitation
guidelines. To do this, we are using Personal Protective Equipment
(PPE), which includes masks, gloves, and interior car covering that
include floors, seats, and steering wheel.

What Are The Benefits of Frequent Service?

The biggest benefit of auto service is the safety of you
and your loved ones. We want you to feel confident and safe while
driving, which is why we inspect all components of your vehicle. Another
benefit of frequent service is having your Mazda vehicle in tip-top
shape from the inside out. And of course, having additional peace of
mind is another benefit.

How Do I Know When It’s Time to Service My Vehicle?

Service frequency is essential to ensure that your vehicle is performing optimally. At Prime Mazda – Norwood, we think it’s best to schedule
one full-service appointment at least once a year. If you hear any
unusual noises or feel like your Mazda vehicle isn’t performing at its
best, be sure to set up a service appointment as soon as

How Often Should I Get an Oil Change?

We recommend scheduling an oil change every 3,000 to 5,000-miles. Some of our newer Mazda models can drive up to 7,000-miles, but
it is best to check your owner’s manual. Those who are driving more than
usual or longer distances may need to schedule their oil change

How Often Should I Check My Fluid Levels?

Fluids help your vehicle run and cool down. Aside from
motor oil, there are other fluids your car needs include engine coolant,
power steering fluid, brake fluid, transmission fluid, and windshield
washer fluid. When you come in for routine maintenance, our team can top
off any fluids your vehicle may need.

How Often Should I Change My Air Filter?

Your car’s air filter can be changed at least once a year
or every 20,000-miles, whichever comes first. If you drive a car that is
equipped with a turbocharged engine, there is a chance you may need to
get yours checked sooner.

How Often Do I Need to Get My Brakes Checked?

Your brakes should be inspected at least once every 10,000-miles. Of course, you don’t want to wait too long to get a brake
inspection because they can help you avoid a collision. If you hear any
squeaking or grinding noises coming from your brakes, be sure to make
your way down to our Mazda service department.

When Should I Replace My Brake Pads?

Brake pads are just as important as your car’s brakes. Your
brake pads will wear out over time since we rely on them to stop our
vehicles. Brakes can be replaced every 50,000-miles, but this depends on
the brake material and your personal driving habits.

When Should I Replace My Car Battery?


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There are different factors such as your driving habits,
how much you drive, and weather conditions that can affect the life of
your car battery. It is recommended to replace your battery every 3 or 4
years. If you feel like your Mazda is having a problem starting, you
can bring it in for a battery inspection. When Do I Need to Get a Tire Rotation?

How Often Should I Rotate My Tires?

You should get a tire rotation every 7,500 miles or every six
months, whichever comes first. When you visit us for your routine
service appointment, our team will be sure to rotate your tires for you.
How’s that for peace of mind?

How Much Air Pressure Should I Put into My Tires?

Are you familiar with pounds per square inch or PSI? Your
tires PSI can range between 30 and 35 depending on the make and model of
your vehicle. You can also check your vehicle owner’s manual or the
inside of your vehicle to find its PSI.

How Often Do Tires Need To Be Replaced?

You’re always going to want to ensure your tires are
properly inflated and working properly. That said, tires can usually
drive up to 35,000-60,000 miles before they need to get replaced. Of
course, this depends on your driving style and how well your tires are

Do I Have to Schedule An Appointment To Get My Vehicle Serviced?

At Prime Mazda – Norwood, we believe it’s best to set up your service appointment over the phone or by using our online
scheduler. Selecting the time slot and day that works out for you will
guarantee you find a time that works for you.

Are You Looking for Auto Service & Repair Needs?

You can find reliable auto service and car repair right
here at Prime Mazda – Norwood. If you are driving down from Framingham,
Brockton, MA, or one of the surrounding communities, we are only a short
drive away.