Collision Center

Prime Collision Center
155 Rivermoor Street
West Roxbury, MA 02132

Contact Us:
(617) 469-3000

Every vehicle is completely sanitized after your repairs are completed.

Welcome to the Boston Prime Collision Center!

From restoring bumpers to fixing dents, the state-of-the-art collision
center at Prime Mazda – Norwood provides excellent auto restoration and
repair to drivers.

The certified Mazda collision center has
top-of-the-line offerings, including body and paint repair, paintless
dent removal, auto-refreshing, bumper refinishing, and full-detail

You can protect your Mazda investment and keep your
luxury vehicle operating with the aid of your Mazda collision

Learn More About What to Do After a Collision

To limit post-collision stress, we want you to turn to the collision
experts at Prime Mazda – Norwood to experience a hassle-free repair
process at Prime Mazda – Norwood.

If you’re involved in an accident,
please call 911 to document the report. Once you’ve contacted your
automotive insurance company, the next step should be connecting with
our team to schedule a collision consultation.

Describing Damage Severity

There are three categories of damage severity. If it’s a scratch, small
dent, or scrape, it’s considered minor damage. Large dents and damage
impacting several body panels is moderate damage. Finally, if the
vehicle’s airbags deployed and there’s frame damage, we classify it as
major damage that you should address immediately.

Your Collision Repair Questions Answered

Which Repairs are Covered By Insurance?

You can find out which auto repairs have coverage by contacting your automotive insurance provider. Typically, insurance plans cover the cost of single or multi-vehicle accidents, weather damage, vandalism, and animal strike (only glass claims). You’re welcome to contact Prime Mazda – Norwood for assistance.

How Long Does Collision Repair Take

The time it takes to complete your collision repair depends on the severity of the damage (minor, moderate, or major). It also depends on the availability of replacement parts and working with your automotive insurance provider. A collision specialist at Prime Mazda – Norwood will keep you updated on the timing details of your vehicle’s onsite repair.

Do You Provide Towing Services?

Yes, Prime Mazda – Norwood works with a local towing company that provides 24/7 service to Massachusetts drivers. Contact us for more information.

Do You Offer Assistance with Alternate Transportation?

Yes, your Norwood Mazda dealership offers alternative transportation options such as onsite and off-site rental vehicles, shuttle service, and pickup and delivery. Prime Mazda – Norwood will ensure that you find a convenient transportation solution while your car is getting repaired.

How Will I Know When My Vehicle is Ready?

A collision specialist will contact you via phone when your vehicle is ready. We strive to provide open communication to Massachusetts customers from start to finish of the collision repair process.

Is There a Warranty for Repairs?

Yes, there is a warranty for all collision repairs performed at Prime Mazda – Norwood. We offer a Lifetime Repair Guarantee for the length of time that you own your vehicle.

Do I Need to Physically Bring My Vehicle In to Get an Estimate?

You may be able to receive your collision estimate virtually without bringing it to Prime Mazda – Norwood. After connecting with the collision repair team, we’ll decide on the best way to assess your vehicle’s damage: either electronically or onsite in Norwood, MA. Either way, all collision estimates come at no charge to you.

Prime Collision Center
155 Rivermoor Street

West Roxbury, MA 02312
Contact Us: 617-469-3000

Collision Center Hours

Monday 8:00AM – 5:00PM
Tuesday 8:00AM – 5:00PM
Wednesday 8:00AM – 5:00PM
Thursday 8:00AM – 5:00PM
Friday 8:00AM – 5:00PM
Saturday Closed
Sunday Closed

  1. Prime Collision Center – Boston

    155 Rivermoor Street,
    West Roxbury, MA 02132

    • Sales:
      (617) 469-3000

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