COVID-19 SAFETY GUIDE
Your Health and Safety is Our Priority
As we navigate this challenging time together, we want you to let know that we are committed to doing everything we can to keep our customers and staff safe.
Preparing for Your Visit
Wear a Face Mask
A face mask covering your nose and mouth is required at all times.
Practice social distancing. Stay at least 6 feet from other people.
Wash Your Hands
Wash your hands with soap and warm water for at least 20 seconds.
Cleaning & Disinfecting
We are frequently cleaning and disinfecting our stores and high traffic surfaces.
Not feeling well or prefer not to venture out? You can stay home and stay safe with Prime.
Whether you prefer to visit the store or work with us from home, we offer safe and flexible ways to serve you. Together we can keep our community safe!
Even if you prefer not to visit in person, you can still shop online and work remotely with one of our knowledgeable staff members to help you with any questions you may have. Phone, text, email or video chat, we can communicate however you prefer. PLUS, we can offer a touchless experience no matter how you prefer to shop.
Need Parts or Service?
Should your vehicle need maintenance, repairs or recalls, you can continue to bring it to the service department, or, if more convenient, take advantage of our Prime Pickup & Delivery Service.
What we are doing to keep you safe.
Per the guidelines outlined by the States, we have modified our business hours and operating policies for your continued safety and increased convenience. This includes the use of face masks and other personal protective equipment as appropriate, and the ongoing cleaning, disinfecting and sanitization processes for the dealership.
Our showrooms will be open for both appointments and walk-ins, but staying safely within the maximum permitted occupancy levels, as required by state and local government guidelines.
In order to maintain social distancing practices to keep our valued customers and associates safe, we are dividing our teams whereby some will be working in the store and others remotely. This ensures we keep everyone as safe as possible, while allowing us to serve you in a timely manner.
We recognize not all personal situations or shopping preferences are alike, so please feel free to ask if there is particular way we can serve you and please take advantage of our Prime Pickup & Delivery Service.
Prime Mazda – Norwood
920 Providence Highway
Route 1 – "The Automile"
Norwood, MA 02062